FREQUENTLY ASKED QUESTIONS (FAQ)

1. What services does Elite Source Evaluators (ESE) provide?

ESE provides verified combine showcase data and professional video recordings of Division I athletes to college recruiters and universities. Our services include collecting and verifying athletic performance metrics from combines, recording high-quality video of athlete performances, and providing secure platform access for authorized parties to view and analyze this data for recruiting purposes.

2. Who can use ESE's services?

Our services are available to college recruiters, university coaching staff, athletes, and other authorized parties involved in the collegiate athletic recruiting process. 

3. How does ESE ensure the accuracy of combine showcase data?

ESE takes reasonable measures to verify all combine showcase data we collect and distribute. However, we encourage users to independently verify critical information when making recruiting decisions. All data is collected using standardized methods and verified by trained personnel to ensure the highest level of accuracy possible.

4. Do athletes need to provide consent for their data to be shared?

Yes, absolutely. All athletes whose performance data and videos are distributed through ESE must provide written consent. This consent covers the collection, verification, and distribution of their combine showcase data and video recordings to recruiters and universities.

5. Can I share or redistribute the data and videos I purchase from ESE?

No. Athletic data and videos purchased through ESE may only be used for legitimate recruiting and evaluation purposes by the authorized purchaser. Unauthorized distribution, reproduction, or commercial use of our content is strictly prohibited and violates our Terms and Conditions.

6. What is your refund policy?

All sales are final unless otherwise required by law or stated in a separate written agreement. Refunds may be issued at our sole discretion in cases of defective services or products. If you experience issues with your purchase, please contact us immediately to discuss potential solutions.

7. How do I create an account and what are my responsibilities?

Some of our services require account registration. When creating an account, you must provide accurate and complete information. You are responsible for maintaining the security of your account credentials, notifying us immediately of any unauthorized use, and accepting responsibility for all activities that occur under your account.

8. What payment methods do you accept?

We accept major credit cards, debit cards, and other payment methods as indicated on our platform. All prices are displayed in U.S. Dollars and payment is required at the time of purchase unless otherwise agreed upon in a separate written agreement.

9. What happens if I violate the Terms and Conditions?

ESE reserves the right to terminate or suspend your access to our services immediately, without prior notice, if you violate our Terms and Conditions. This includes misuse of athlete data, unauthorized distribution of content, fraudulent activity, or any conduct that violates applicable laws or interferes with our services.

10. How can I contact ESE if I have questions or concerns?

For questions about our services, Terms and Conditions, or any other concerns, please contact us at:

Elite Source Evaluators (ESE): zrollins@elitesourceevaluators.com 

Our team is here to assist you with any inquiries related to verified combine data, video recordings, account management, or general information about our platform.